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I have been invited to be the Chairman of the Online Retail Banking Services 2008 conference in New York.
Interview with Eric LaBadie, VP Sales at Guardian Analytics
Related articles on Visible-Banking.com
* Video - Focus on Wells Fargo 2.0
* Video - The 4 kinds of Social Media projects
* Coverage - Online Retail Banking Services 08 (NYC)
* Coverage - FinovateStartup (San Francisco)
I covered the first Finovate event organized by Jim Bruene
back in October 2007 (in New York City).
The event was such a success that Jim decided to organize two more Finovate events in 2008: FinovateStartup & Finovate 08.
I was delighted when Jim invited me to be the official live blogger on NetBanker at FinovateStartup
in San Francisco.
Interview with Douglas Brunt, President at Authentium
Related articles on Visible-Banking.com
* Coverage FinovateStartup 08 (San Francisco)
* Coverage Finovate 07 (NYC)
* Interview John Sharp, Chairman and CEO of Authentium
I covered the first Finovate event organized by Jim Bruene
back in October 2007 (in New York City). The event was such a success
(it sold out in only 6 weeks) that Jim decided to organize two more Finovate events in 2008: FinovateStartup & Finovate 08.
I was delighted when Jim invited me to be the official live blogger on NetBanker at FinovateStartup
in San Francisco. Before the event, I plan to blog about most of the
40 startups which will demo their products. My goal is to give you a
brief overview of those innovative startups.
ID Vault, a leading provider of identity theft protection solutions 
I didn't find any contact at IDVault in my Linkedin network. I found 6 people working at Guard ID.
ID Vault looks like a USB memory stick, but it's actually a key that padlocks your identity. No cyber criminals, no spyware, no tricks can get at your passwords or account numbers when they're protected with ID Vault.
Related articles on Visible-Banking.com
* Coverage FinovateStartup
* Interview John Sharp, Founder & Chairman of Authentium
I covered the first Finovate event organized by Jim Bruene
back in October 2007 (in New York City). The event was such a success
(it sold out in only 6 weeks) that Jim decided to organize two more Finovate events in 2008: FinovateStartup & Finovate 08.
I was delighted when Jim invited me to be the official live blogger on NetBanker at FinovateStartup
in San Francisco. Before the event, I plan to blog about most of the
40 startups which will demo their products. My goal is to give you a
brief overview of those innovative startups.
Authentium, innovative solutions for a "secure internet"
I met John Sharp, Authentium's co-Founder and Chairman, several times in London. John first contacted me via Linkedin.
I shot a video interview with John and talked about topics such online security, identity theft, and two-factor-authentication.
Authentium recently rebranded its VirtualATM product as SafeCentral, allegedly the first "secure internet".
According to John, "Using SafeCentral is like going into war already "armored-up" - using
the other solutions is like going into battle, being wounded, and
getting hauled off to hospital - and then finding out, as you fight for
your life, that your health insurance is paid up."
To stay up-to-date on online fraud, online security, viruses & malware apps, I invite you to subrscibe to the Authentium blogs.
Related articles on Visible-Banking.com
* Coverage FinovateStartup
* Coverage Finovate 2007
* Interview John Sharp, co-Founder of Authentium
John Sharp first contacted me in May 2007, via Linkedin. I was Head of Online Sales at Lloyds TSB, and John came across my Linkedin profile and my blog.
John is the CEO and Chairman of Authentium,
a Miami based company specialized in securing customer communications
and transactions. John is constantly travelling the world: we have
already met twice in London (we met again last week) and he is
spending the next couple of days in Asia.
Online security is a major concern for customers... and for banks. Phishing
is still a big issue in the UK. 53% of phishing emails
originate from the US, according to a recent study by ClearMyMail. It
looks like fraudsters become more and more clever by the day.
Customer confidence and trust in online banking is low, and it is a challenge banks need to address quickly.
Banks must find innovative ways to reassure their clients
Most solution providers acknowledged the importance of online security. At Finovate in New York, I saw the excellent demonstration from CheckFree:
their solution can be configured to call your client on his mobile
phone and ask him for his pin before allowing him to connect to your
online banking service.
More and more banks are providing two-factor authentification.
John shared with me an anecdote in Asia where most banks are providing
a widget for 2FA. One day, he met that man who had several banking
relationships: he had to make sure his pocket was big enough to carry
all those widgets...
2FA is not the perfect solution, and it is
quite costly to roll out (costs for the widgets, shipping them to your
clients, educating your customers, providing customer support...) and people can loose their widget.
Authentium: secure your customer communications
Authentium provide two key products that I found extremely interesting:
* VERO, a secure web browser
* elements with VirtualATM, a secure desktop widget platform.
With those two solutions easy to rollout, banks can make sure they communicate with their clients in a secure way. Moreover, it could be a good marketing tool to increase your customer base and retain your valuable customers: it is easy to install, easy to use, and it is reliable.
With elements, marketeers can push relevant service info or promote a product directly to their client desktop. Then, clients can initiate a secure session to increase their confidence online.
Interview with John Sharp
Visible Banking News #7
On regular basis (ideally weekly), I will post a list of key news on web 2.0 & Banking.
As usual, please do not hesitate to get back to me with you remarks, or with any article I missed!
NEWS - 21 May 2007 to 27 May 2007
BLOGGING
* Wordpress grows beyond 1 million blogs - 24 May 2007
* New CU Blogs: Midwest Financial, Old Hickory, and Secure One Credit Unions - 21 May 2007
CUSTOMER COMMENTS
* Online banks hardly stuff of sword-and-sandals epic - 24 May 2007
* Making the Switch to Unadulterated Online Banking - 24 May 2007
CUSTOMER EXPERIENCE
* Wells' Web makeover woos punters and analysts - 25 May 2007
* Abbey in bank holiday meltdown - 25 May 2007
EVENTS
* Next MobileMonday Austin event: Mobile Banking and Payments, June 11 '07 - 26 May 2007
FRAUD
* A decade of online banking - and online fraud - 25 May 2007
* Anti-phishing filters bypassed in IE7? - 25 May 2007
* A first in Quebec's banking industry - Laurentian Bank innovates: 2 additional security barriers for online transactions - 24 May 2007
* Credit cards are still very vulnerable online - 24 May 2007
* Transaction hijacking - cheaper alternatives, at point of purchase - 24 May 2007
* Target 5 Warns Of 'Online Insecurity' - 24 May 2007
* House Passes Anti-Spyware Legislation - 23 May 2007
* Cyber fraudsters target accounts with 'one cent deposit' scam - 21 May 2007
INTERVIEWS
* Wells Fargo & Company at Lehman Brothers 10th Annual Financial Services Conference - Final - 23 May 2007
LAUNCHES
* Singapore's DBS Bank unveils plans for expansion in China - 25 May 2007
* ANZ and ING introduce direct access banking for pension funds - 25 May 2007
* Who launched the UK's first Internet bank? - 23 May 2007
* First National Bank of Omaha Launches Internet Bank - 22 May 2007
* Alliance & Leicester Commercial Bank extends bill payments network - 22 May 2007
MARKETING
* Tenth anniversary of online banking - 27 May 2007
* Apacs marks 10 years of Web banking - 22 May 2007
* One-quarter of 50 Largest Online Advertisers are From Financial Services - 21 May 2007
MOBILE BANKING
* Mobile Phones Revolutionize African Banking - 24 May 2007
* ING Direct Adds Mobile Banking - 24 May 2007
* NY Times Reviews Citi Mobile - 24 May 2007
* Barclays introduces mobile banking services - 23 May 2007
* Bank of America completes m-banking roll out - 22 May 2007
PERSONAL FINANCE
* Mint.com Set to Freshen the Personal Finance Space* - 23 May 2007
REPORTS
* Traditional vs. online banking: Which one is for you? - 27 May 2007
* Case Study: Metrics Drive Wells Fargo's Home Page - 23 May 2007
* Online banking boosts direct debits - 23 May 2007
SOCIAL LENDING
* New Person-to-Person Lender, Lending Club, Hopes Facebook Linkage Allows it to Prosper - 25 May 2007
* Social lending goes red hot, as FaceBook enters the space with “LendingClub” - 25 May 2007
* Now there's big money in P2P - 22 May 2007
* Virgin enters the P2P loan market - 20 May 2007
SOCIAL NETWORKING
* Facebook | will people share their pictures, thoughts and information with commercial interests? - 26 May 2007
* Prosper and Forbes tap Facebook; Co-op Bank joins MySpace - 25 May 2007
* Social Networking to infinity and beyond - 25 May 2007
* Could FaceBook risk becoming another AOL? - 25 May 2007
* Social Network ad spending predicted to grow (eMarketer) - 24 May 2007
* Community ROI - a sensible view - 24 May 2007
* A sense of community - 23 May 2007
VENDORS
* Origo to develop XML standards for full mortgage applications - 24 May 2007
* Financial Objects ships mortgage module - 23 May 2007
Posted by Christophe on May 27, 2007 in Blogging, Customer comments, Customer experience, Events, Fraud, International, Interviews, Launches, Marketing, Mobile banking, News, Personal finance, Phishing, Reports, Social lending, Social networking, Vendors | Permalink | Comments (0) | TrackBack (0)