#20 Links (11-17 October 2010) - Social Media News in Banking, Finance, Insurance

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Please find below 20 blog posts and articles you may have missed last couple of weeks.
 
BANKING
* 4 financial services companies that don’t suck with social media (by Ian Greenleigh)
* Corporate banks want more - welcome to transaction banking: Version 2.0 (by John Beck)
* Playing Offense and Defense in Social Media (by Nicole Sturgill)
Twitter
* Top 10 Most Followed Financial Institutions on Twitter in October 2010 (on Visible Banking)
* Don’t Ignore My Tweets (by Ron Shevlin)
Facebook
* Top 10 Most Liked Financial Institutions on Facebook in October 2010 (on Visible Banking)
Online Communities
* PlanBig just got bigger - again! (on the Plan Big Blog)
Contests
* Standard Chartered is Hiring the World's Coolest (on Visible Banking)
Interviews
* Tech vision: Wells Fargo's Steve Ellis (by John Beck)
 
FINANCIAL SERVICES & INVESTMENT
* Facebook for Finance (by Len Costa on Institutional Investor)
* How Finance & Investment Firms Can Use Social Media (by Robert Holland)
 
INSURANCE
* Insurance Industry Looking To Engage Customers Via Social Media (by Chad Hemenway)
 
STARTUPS
* Finovate Alumnis Weekly Updates (on the Finovate blog)

OUTSIDE THE BANKING INDUSTRY
* Facebook Is Worth $2.52, Twitter Only 43 Cents: Study (on Fast Company)
* Innovative or a joke? Company uses multiple Twitter accounts as its website. (by Brad McCarty)
* Conan O'Brien: King of Social Media (by Austin Carr)
* Social media a waste of time? Not to gen Y (by Mitch Joel)
* Facebook Groups: Privacy Blunder or Twitter Replacement (by Matthew Ingram)
* CMO Erin Nelson on Her Decision To Leave Dell (by Melanie Wells)
* Social Media Now More Popular Than E-mail on Mobile Devices (on Mashable)
 
Related articles on Visible-Banking.com
* Previous Weekly News
* Top 10 Most Followed Financial Institutions on Twitter in October 2010
* Top 10 Most Liked Financial Institutions on Facebook in October 2010
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

#30 Links (27 September - 10 October 2010) - Social Media News in Banking, Finance, Insurance

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Please find below 30 blog posts and articles you may have missed in the last couple of weeks.
 
BANKING
Twitter
* Caja Navarra Launches an Innovative Twitter Contest Based on DMs in Spain (on Visible Banking)
* Update - Caja Navarra Reaches 1,000 Registered Tweeps to its Trwivial Contest and Starts Communicating with Them (on Visible Banking)
* De Rabobank op Twitter: wordt het tijd voor een strategie rondom je Twitteraccounts? (by Maurice Beerthuvzen)
* Is Your Credit Union a #twitterfail? Part 2. (by DeAndre Upshaw)
* I have got Facebook friends and Twitter followers - reward me! (by Brett King)
Interviews
* Interview Caja Navarra's Twitter Contest: Goals & ROI, Mechanism & Direct Messages, Social Media Promotion (on Visible Banking)
* Webchat (1st Oct at 1:30pm BST): The Future of Banking with Matt Colebrook, First Direct's CEO (on Visible Banking)
* Bloggerblast redux (on the finanser)
Stats & Surveys
* 31% of Banks in EMEA are Already "Ready" for the Next Generation Customer. Really? (on Visible Banking)
* Top 10 Countries by Online Banking Penetration (on ComScore Data Mine)
* C’est vrai que vous êtes branché techno… (by Jean Philippe)
Innovation Labs & Customer Feedback
* first direct celebrates 21 years of innovation with launch of Beta Lab scheme (by first direct)
* Deutsche Bank launches social media campaign to further engage with clients (on db.com)
* Social Banking 2.0 – Der Kunde übernimmt die Regie (by Loichmaier) 
Contests
* ‘World’s Coolest Intern’ Solves 3 Social Media Riddles (on the Financial Brand)
* 4ème édition de Citizen Act, le business game de Société Générale (on Regions Job)
Virtual Game / Financial Education
* Update - Commonwealth Bank of Australia's Coinland: 60,000 Users (Registered) in 6 Months (on Visible Banking)
Mobile
* Mobile Banking, Social Media Shaping Channel Strategies at First Tennessee (by Penny Crosman)
PFM
* J'ai testé l'application mobile Tricount (on Marketing - Banque)
 
INSURANCE
Facebook
* Allstate Careers Reinvents Recruiting Fan by Fan (by Marcia)
Stats & Surveys
* Insurance Industry Scores Woefully Low in Social Media Rankings (by Joe McKendrick)
Interviews
* How State Farm Insurance Uses Social Media (by Michael Stelzner)
Risk & Compliance
* Social Media Compliance in Insurance: New Tools for the New Imperative (by Chris Boudreaux) 
 
STARTUPS
* Finovate Fall 2010 Best of Show Winners (by Jim Bruene at Netbanker)
* New Mobile Frontiers with PayPal, Foursquare and Square (on techcrunch)
 
OUTSIDE THE BANKING INDUSTRY
* Where the Social CRM Market Will Collapse Into (by Michael Maoz at Gartner)
* How Popular Is the iPhone, Really? [INFOGRAPHIC] (by Stan Schroeder)
* Why Product Reviews Can Drive Group Buying Success for Retailers (by Sam Decker on Mashable)
* How the Media is Using Social Media to Build Traffic, Community and Content (by Jamie Goldberg)
* 13 Simple Ways Of Increasing Your Facebook Likes (by Niall Harbison)
 
Related articles on Visible-Banking.com
* Previous Weekly News
* Top 10 Most Followed Financial Institutions on Twitter in August 2010
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

#17 Links 20-26 September 2010 - Social Media News in Banking, Finance, Insurance

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Please find below 17 blog posts and articles you may have missed last week.
  
BANKING
Facebook
* ASB Bank Launches a Virtual Branch 1.0 on Facebook (Visible Banking)
Twitter
* Lloyds TSB Supports its Customers on Twitter! Fine, but Now the UK Bank Should Learn from the Best (Visible Banking)
* The Twitter trap for mortgage finance firms (by Jacob Gaffney)
Mobile
* Wanted: The World's Coolest Intern (by Adeline Chong)
* With the Launch of Foursquare-powered Social Currency, American Express Now Has 7 iPhone Apps (by Jim Bruene)
* ING DIRECT Launches Android App to enhance its Mobile Banking Suite (CNW)
Charity
* First Independent aids charity via social media (by Libby Tucker)
Blogging
* 5 Reasons Why Banks Suck at Blogging (by the Financial Brand)

INSURANCE
* Iguard Social Media Insurance

FINANCE & INVESTMENT
* The end of privacy (by Chris Skinner)
* Finextra makes Sibos first with B2B social media simicast (finextra)

STARTUPS & COMPANIES
* Erin Mulligan Nelson To Join Bazaarvoice Executive Leadership Team (Bazaarvoice)
* Online Banking Startup Think Finance Secures $90 Million Line of Credit (by Jennifer Van Grove)

OUTSIDE THE BANKING INDUSTRY
* Twitter to Release a Real-time Analytics Solution This Year (by Stan Schroeder)
* Facebook Now Worth More Than Dell, eBay, Yahoo or Starbucks… on Paper (by Ben Parr)
* How Businesses Are Unleashing Their Employees’ Social Media Potential (by Josh Bernoff)
* Facebook’s Zuckerberg Now Richer Than Apple’s Steve Jobs (by Steven Bertoni)
 
Related articles on Visible-Banking.com
* Previous Weekly News
* Top 10 Most Followed Financial Institutions on Twitter in August 2010
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

#19 Links 6-19 September 2010 - Social Media News in Banking, Finance, Insurance

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Please find below 19 blog posts and articles you may have missed in the last two weeks.
 
BANKING
* Banking in Top 10 Most Social Industries (SCI Vision Quest)
* Chase Online Banking Outage: Another Opportunity to Revisit Customer Communication & Social Media (by Kristin Moyer at Gartner)
* The Mad Men are Dead - Long Live Engagement (by Brett King)
Facebook
* ASB launches 'world's first Virtual Branch' on Facebook (by Nick Jones)
Twitter
* Barclays Bank vs Lloyds TSB Bank – Battle of the Twitter Accounts (by Mark Shaw)
PFM
* What PFM for Business needs to look like... (by Brett King)
 
INSURANCE
* Confused.com issues fresh warning to social media users - home insurance premiums likely to rise (confused.com)
* Social media and insurance - Part 3 (by Michael Costonis)
Interviews
* American Family Insurance’s Troy Janisch on leaving boring behind with social media (by Jesse Stanchak)
Mobile Apps
* Introducing GEICO GloveBox(SM) for Android (the GEICO blog)

FINANCE / INVESTMENT
* Best Social Media Practices for FAs (by Julie Steinberg)
 
ONLINE FINANCE STARTUPS
* BankSimple May be First Invite-Only Retail Bank Launch (by Jim Bruene at Netbanker)

OUTSIDE THE BANKING INDUSTRY
* Ad Folks Rank High for Social Engagement (by Mark Dolliver)
Detractors & Customer Service
* Top 5 Viral Customer Service Complaint Videos (by Christophe Elliott)
Foursquare
* McDonald’s Foursquare Day Campaign Increased Checkins by 33% (by Jennifer Van Grove)
Customer Feednack & Advocacy
* Get Satisfaction Celebrates Third Anniversary with $6 Million in Funding (by Jennifer Van Grove)
HR
* Should You Search Social Media Sites for Job Candidate Information? (by Sharlyn Lauby)
CEO
* How CEOs Will Use Social Media in the Future (by Jennifer Van Grove)
eReputation
* HOW TO: Respond when Social Media Attacks Your Brand (by Stephanie Marcus)
 
Related articles on Visible-Banking.com
* Previous Weekly News
* Top 10 Most Followed Financial Institutions on Twitter in August 2010
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

#33 Links 16-29 August 2010 - Social Media News in Banking, Finance, Insurance

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Please find below 33 blog posts and articles you may have missed in the last two weeks.
 
Banking
* How SunTrust Bank Worked to Build Trust Among Distrustful Consumers (by Jennifer Rooney on Advertising Age)
* PlanBig site improvements for July/August – you asked for it and we’re getting it done (on the Plan Big blog)
Customer Service
* Frank Eliason, Finance and Social Media (by Mark Story)
Customer Reviews
* USAA is Amazing (by Jim Bruene on Netbanker)
iPhone
* « Mon budget » : l’application iPhone du Crédit Agricole (by JP at Credit Agricole PG)
* ANZ goMoney iPhone app – WOW factor x 5!! (by Michael Aulia at Craving Tech)
Compliance
* Compliance crack down on social media coming? (by the Financial Brand)
Event
* Visible Banking @ Dialog Konferansen 2010 in Sweden (Visible Banking)
Twitter
* NAB Starts Tweeting & Asks Australians to Share their Stories of Goodness (Visible Banking)
Facebook
* UK Banks Leverage Social Media to Target Students (1/2): HSBC's Bursary Facebook Contest (Visible Banking)
* UK Banks Leverage Social Media to Target Students (2/2): Santander's I Love £50 Facebook Contest & Barclays' 100 Voices
 
Insurance
* American Family Insurance and Madison Wisconsin (by Chris Brogan, about Troy Janisch)
* Caution: Facebook, Twitter posts can cost (by Kelly Johnson & Kathy Robertson)
* Time for Insurance to Put Social Media Momentum to Work (by Market Wire)
* Social media and insurance (by Michael Costonis at Accenture)
* Social Media an Insurance Imperative (by Bill Kenealy on Insurance Networking News)
* New York Life Hits the Social Media Nail on the Head (by Mike Wise)
* Time for Insurance to Put Social Media Momentum to Work (by SMA)
* The GEICO Caveman has a video blog! (by Rebecca F on the GEICO blog)
* How To Utilize Social Media in Health Insurance (by Akshay Sura)
* Innovative Social Media Applications for Personal Finance (by Valentina at Soweb)
 
Finance / Investment
* Social Media & Investment Management: Hedgehogs.net now Counts over 5,800 Members (Visible Banking)
* Morgan Stanley launches research app (by James Quinn on telegraph.co.uk)
 
Online Finance Startups
* Geezeo's July Growth Spurt (by Jessica Ward on Finovate.com)
* Square: The Perfect Solution For Tricky Drug And Prostitution Transactions? (by Michael Arrington at Techcrunch)
* SecondMarket And StockTwits Team Up To Let You Tweet About Private Company Stock (by MG Siegler at Techcrunch)
* Wikinvest Launches On The iPhone (by Alexia Tsotsis at Techcrunch)

Outside the Banking Industry
* How Social Media Is Changing The Way B2B Companies Communicate (on Top Blog Placement)
* Honda Takes Social Gaming for a Test Drive (by Lauren Indvik on Mashable)
* Foursquare Surpasses 3 Million Users (by Lauren Indvik at Mashable)
* Google Realtime Search Gets New Name, Its Own URL, And Kick In The Pants (by Alexia Tsotsis at Techcrunch)
* The 12 Best Ways To Customize Your Facebook Pages (by Orli Yakuel at Techcrunch)
* New Survey Shows IBM Business Partners Expect Social Media to Drive Sales (IBM Research)
 
Related articles on Visible-Banking.com
* Previous Weekly News
* Top 10 Most Followed Financial Institutions on Twitter in August 2010
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

Links 9-15 August 2010 - Social Media News in Banking, Finance, Insurance

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Please find below 22 blog posts and articles you may have missed last week.
 
Banking
* What's in a Twitter name? That which we call a customer... (by Brett King
* Metro Bank UK: A Missed Social Media Opportunity? (by Frank Bradley on bloggerstone)
* Financial Service Firms Win on Satisfaction, Lose on Brand Affinity (on ipsos-na.com)
* Banco Sabadell offers a new channel that allows customers to comment on the products and services of the institution (from Banco Sabadell's Press Office)
* UK Metro Bank & Social Media: a Match Made in Heaven, You'd Think... (on Visible Banking)
* Wake Up Call: 92 Million Unique Global Users Visited Twitter.com in June 2010 (on Visible Banking)
* Progressive Insurance's (Non) Moderation Strategy on Facebook (on Visible Banking)
* Top 10 Most Followed Financial Institutions on Twitter in August 2010 (on Visible Banking) 
* Links 2-8 August 2010 - Social Media News in Banking, Finance, Insurance (on Visible Banking)

Insurance
* 50 Insurance Agency Blog Ideas (by NBrown on Insurance Marketing HQ)

Finance
* « Optimisation » des communiqués de BMO (from bmo's Press Office)

Startups & Technology
* Betting That Customers Want Online Banks to Be Simpler (by Alice Truong on the Wall Street Journal)
* Yodlee Survey Finds Demand is Growing for Online Personal Finance Tools in UK (on Yodlee.com)
* BankSimple Provides Sneak Peek of User Interface on iPad App (by Jim Bruene on NetBanker)
* Kids money management site, Money Bunny, launches (on finextra)

General
* 74% of Social Media Users Expect Cries for Help to Be Answered Within an Hour (by Adrianne Jeffries on Read Write Web)
* Clouds, big data, and smart assets: Ten tech-enabled business trends to watch (on Mckinsey Quarterly)
* Frank Eliason formerly of @ComcastCares talks customer service and moving on  (by Christopher Wink on Technically Philly)
* Facebook Pages Become Customer Support Centers (by Jennifer Van Grove on Mashable)
* 5 Ways Social Media Can Cost You Money (on Generation X Finance)
* The 2010 Social Networking Map (by Ethan Bloch on Flowtown)
* Social Media Policy - The 6 Essentials (by Upasana Gupta on bankinfo security)
 
Please call us (0044 7736 446 357), send us an email ([email protected]), or DM us on twitter @Visible_Banking. We are keen to talk to you about twitter and social media in banking, financial services, insurance.
 
Related articles on Visible-Banking.com
* Top 10 Most Followed Financial Institutions on Twitter in August 2010
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

Links 2-8 August 2010 - Social Media News in Banking, Finance, Insurance

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Please find below 10 blog posts and articles you may have missed last week.
 
Banking
* Call for banks to use Twitter to communicate (by Jenny Sanderson on topclick media)
Interesting Study by Virgin Media Business in the UK whose results come as no surprise. Customers are tweeting banks to express their anger or ask their questions (at a rate of 180 tweets per day according to Virgin Media Business), but on the other hand banks don't respond. Are they even listening?...
 
As part of my Visible Banking Twitter Watch series, I am tracking over 65 accounts from financial institutions in the UK. Surprisingly, Lloyds TSB is the only bank to have launched a twitter account dedicated to customer support... Where are the likes of first direct and Metro Bank?
  
* Kuwait Finance House launches social media campaign (on AME info)
Kuwait Finance House launches a competition on its facebook page to win one iphone 4 every day during Ramadan. The bank has done a good job engaging with its community on their facebook page which counts over 4,630 fans. They are also on twitter where their audience is still relatively small with 321 fans. The bank is not following any tweeps.

* Habt Ihr heute schon Geld getwittert? (by Burkhard Schneider)
Another article from Germany on one of the most transparent and engaging financial institutions worldlwide, Ficoba / Fidor AG and their CEO, the visionary Matthias Kroener. I invite you to watch my interview with my friend Matthias.

* VB Facebook Flash #4 - Automated Job Push on Twitter, Facebook Page Moderation & Promotion by BNP Paribas and Credit Cooperatif 
I invite you to check 4 posts I published on the Visible Banking Facebook Page last week. I believe you will find my comments and insights useful in order to improve your level of engagement on communities like twitter or facebook. I look forward to reading your comments!

* Benchmarking competitor use of social media using The Social Media Balance Sheet™ (by AnnMarie Hanlon on smart insights) 
I like the idea behind this post. But this is a basic review of the top 10 UK FTSE 100 companies and their social media presence. I decided to flag it as it includes a few financial institutions. The results of the quick audit are not exactly accurate: Lloyds TSB is on twitter, HSBC on youtube (via its HSBC Business Network), Barclays / Barclaycard have launched over 10 twitter accounts in the last 18 months...
But  blog post are meant to start conversations right? ;)
 
Insurance
Every week, I find more and more articles focused on social media and its impact on the insurance industry. Most of them are focused on the intermediary market, the agents, who desperatly need to increase their online presence and their leadership. Social media has a huge part to play in B2B and B2B2C.
* 27 Ways Social Media is Making Insurance Cool (by NBrown on Insurance Marketing HQ)
* "Get Out Of My Facebook" - An Insurance Industry Innovator's Guide To Social Media (by Maria Umbach on the Innovation Engine Community)
* Using Social Media in the Health Insurance Industry (by Akshay Sura on Web Data Source)
* Are you chasing leads or are leads chasing you? (by NBrown on Insuance Marketing HQ)
* The Game of Insurance (by Terry Golesworthy on customer think)
This is a short review of American Family's iAmFam virtual game. I planned to cover it ten days ago, but I still didn't find the time to shoot my short video...
 
Related articles on Visible-Banking.com
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

Links 26-31 July 2010 - Social Media News in Banking, Finance, Insurance

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Please find below 11 blog posts and articles you may have missed last week.
  
Banking
Virtual Currencies
* Banks should Capitalize on Growing Number of Financial Transactions over Social Media Platforms (by Global Intelligence Alliance)
Article on virtual goods and secure micropayments. Opportunity for banks: 1. Setting up virtual banks, 2 Facilitating secure online money transfer services, 3. Management services for virtual currencies, 4.Risk and liquidity management solutions for peer-to-peer banking services.
 
General - Social Media
* Banks – Meet Social Media (by Zaid Rasid @ camilion)
Short blog post referring to Penny Crosman's recent blog post Citi, USAA Execs Share Social Media Best Practices with insights from two active US banks in the social media space Citi and USAA.

* How to Get Started in Social Media (by Jennifer Mendelsohn @ US Banker)
Down to earth, common but sensible, recommendations to kick start your social media stategy: 1. Know your objective, 2. Experiment, 3. Focus on relationships, 4. Discard old notions, 5. Measure ROI differently, 6. Consider the content, 7. Be authentic, 8. Decide who's in charge, 9. Be realistic (I really like that one!).
Jennifer did a great job gathering some great insights from some of the most active US banks and credit unions in social media: Verity CU, First Mariner Bank, South Carolina Federal CU, Nicolet Bank, SunTrust...

Mobile Banking 
* ING Direct USA uses contests to promote mobile banking apps (by Dan Butcher @ Mobile Commerce Daily)
* ING Direct USA Launches Enhanced Mobile Application (by ING Direct USA on Mobile Financial)

Risk & Compliance
* Five-step social media risk management plan (by Debbie @ stuff.co.nz)

Virtual Games
* 56 Sage Street: Barclays online money-management game (by the Financial Brand)

Insurance
* Putting the Fun Back into Insurance with Social Media (by Sabine McElrath @ The Social Media Current)
* Build a Stronger Blog Community by Sharing and Collaborating (by ACollins @ Astonishing News)

Startups
* How an Ambitious Startup Wants to Revolutionize Banking (by Jennifer Van Grove @ Mashable)
* SmartyPig Allows Customers to Choose Level of Account Detail in Email Communications (by Jim Bruene @ Netbanker)
 
Related articles on Visible-Banking.com
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

Links 19-25 July 2010 - Social Media News in Banking, Finance, Insurance

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Please find below 17 blog posts and articles you may have missed last week.
 
Banking
* 24% of Bank Customers in Germany are Happy to Communicate with their Bank on Twitter or Facebook (by Visible Banking)
* The 5 Stages of Social Media Grief (by Brett King)
* 5 Banking Regulations Affecting Social Media Compliance (by Continuity Control)
* The ROI of Social Media Marketing: More than Dollars and Cents (by Augie Ray)
* Civic Banking 2.0: Caja Navarra Adds Sharing Features to Make its Content (a bit) More WOM Friendly (by Visible Banking)
* PFM And The Online Banking Hierarchy (by Ron Shevlin)
* Banks and Social Media: Banks Lagging Their Customers (by Kevin Funnell)
* How to Market Banking to Gen Y (by Damian Davila)
* Facebook Flash #3 - Content Strategy, Detractors on Twitter, American Express = Smart, Social Media = Don't Think Campaign! (by Visible Banking)
 
Insurance
* The Growing Risks of Social Media (by Kathleen Ellis)
* How PEMCO uses social media to connect with local fans (by Andy Sernovitz)
* Banking Web 2.0 – How the major card issuers look at Social Media phenomenon? (by Adrian Niculescu)
* Nationwide has World’s Greatest Spokesperson in the World, and Armpit Jingles (by N Brown)
* Insurance Providers Testing the Waters in Pool of Social Media, Reports Mintel Comperemedia (by Mintel)
* Social Media Searches And What They Mean To Your Case (by Joe Bornstein)
* The 3 S’s of Social Media in Insurance – Sense-Share-Serve (by Nirav Bhagat, Punita Gandhi and Anand S. Rao)
 
Finance (Investment / Asset / Fund Management)
* IFAs encouraged to use social media to boost their business and aid clients (by Ray Clancy)

Related articles on Visible-Banking.com
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

Social Media in Banking & Financial Services - News via Twitter: 01-07 March 2010

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In case you missed them, I listed and categorized some of my favourite tweets from last week (01-07 March) including my tweets and the ones I RTed.
 
I invite you to read three of my most recent posts:
* 126 Social Media Initiatives Launched by Financial Institutions in March
* VB Facebook Watch #2: Tracking 340 Accounts in 49 Countries - Top 20 Pages - Top 20 Applications
* Interview with Jose Antonio Gallego, Online Community Manager at BBVA
* Prosper.com's Let's Talk About the Taboo: Collecting 100,000 Stories in 5 Weeks? Leave that to Robin Hood!
And please make sure your social media initiatives are included in my social media directory.
 
Disaster Support
* Obra Social Caja Madrid activa el Plan de emergencias para Chile http://bit.ly/bPJXTB (by @obrasocialCM)
* Earthquake Relief Efforts: Discover & our Cardmembers donate over $4 million since 1/15/10 Details: http://bit.ly/do9vVV (by @Discover)
 
Interviews
* New blog post: CMO 2.0 Conversation with Larry Flanagan, CMO at MasterCard http://bit.ly/cv2Tyu (by @MasterCardNews)
* Watch my interview w/@joseantoniogall  Online Community Mngr at #bbva http://bit.ly/cgvENJ feat @actibva @predicciones @planta29 #socialmedia
 
Social Lending
* Prosper.com's Let's Talk About the Taboo: Collecting 100,000 Stories in 5 Weeks? Leave that to Robin Hood! http://bit.ly/9EkEy0
* Check out @CreditKarma’s post about its sneak peek of Prosper.com’s new Talk Taboo Campaign, http://shar.es/m3oVP #talktaboo (by @ProsperLoans)

PFM
* Geezeo Announces 1st Mariner Bank's, Kevin Lynch as New Member of Product Advisory Committee http://ow.ly/1dbNT (by @1stMarinerBank)
* See ur spending habits by categories & months w Spend Analyzer + get colorful graphs! http://bit.ly/clgbGU (by @Discover)
* Hey! Take a look at what our customer, Michigan First CU is up to. Alerts via twitter. http://tiny.cc/wn5Xj (by @Jwaala)
 
Contests
* Hey Fans, enter to win an iPod Touch with Northeast Bank! Check out notes to learn how! http://bit.ly/bcNA2O (by @Northeast_Bank)
* TexansCU Hey Stars fans! Bone up on your trivia tonight because tomorrow we're giving away a pair of lower level tickets to the game on March 14th.
* Enter to wint #thehappinessproject click on the contest tab at www.facebook.com/livesolid (by @livesolid)
* Thanks to everyone who played our trivia game! The premium we gave was for a $50 deductible which means that we'd... http://bit.ly/9E9PDo (by @Trupanion)
* And the winner is...Diana de la Rosa! Congratulations :D - and thank you to all our fans - we hit 200! http://bit.ly/dfU57l (by @capitolcu)
* PEMCO's "We're A Lot Like You" campaign was featured in a @CommuniquePR blog today. Thanks @JenGehrt. http://ow.ly/1cWUH (via @PEMCO)
 
Video
* New YouTube video from GEICO: We love our customers and are fanatics about service. With special cameo by Warren Buffet http://bit.ly/9OJkVz (by @GEICO)
* PuckettProtects almost 200 views of my first video post (blog to come soon) on my YouTube channel http://bit.ly/VIDEOLifeInsurance in 48 hours. Very cool!

Twitter
* Classement des sites web et comptes Twitter des banques . Société Générale 3ème compte sur twitter mais 1er en RH! http://ow.ly/1d7OP :) (by @CareersSocgen)
   
Blog
* HOW TO: Create a Successful Company Blog http://bit.ly/aIs1az (by @benphoster)
    
Stats
* Small Biz Doubles Social Media Adoption - eMarketer http://bit.ly/cdk8dV
* Hispanics use of social media is rising; in some cases exceeds non-Hispanics. @tamarabarber runs down the highlights http://cot.ag/c3lAQw
* Twitter should reach 10B tweets tomorrow! Real-time counter: http://tr.im/Qw1q If I tweet every second 'til then, think I could be lucky #10B? (via @StateFarm)
* Facebook revenues could hit $2bn in 2010 http://fwd4.me/0k1 (via @BrandRepublic)
* China's Top 3 Social Network Sites ~ http://bit.ly/d1Igp5 (via @belindaang)
     
Related articles on Visible-Banking.com
* Social Media in Banking - News via Twitter: 22-28 Feb 2010
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)