Nutmeg: Providing Private Banking Services to the Masses [INTERVIEW]

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Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the 'best of show', a champion of transparency and simplicity in portfolio management, nutmeg.  

IND Group: Bringing Gamification into the Online Bank [INTERVIEW]

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Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of my favourite demoing companies, the IND Group.
 
The hungary-based company demoed its new solution offering gamification within the online bank.

Etronika: Kinect Banking at the Branch, Minority Report Style [INTERVIEW]

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Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with the demoing company with arguably the most 'futuristic' solution this year, Etronika.  
  
They demoed their new banking interface tapping Microsoft's Kinect technology and meant to provide a more engaging type of customer experience at the branch.

LiqPay's Zip: a Payment Details Shortener 'bit.ly Style' [INTERVIEW]

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the demoing companies with the most talked about product, LiqPay.  
   
LiqPay, a finovate alumni, demoed its recently launched 'Zip' service.

Ping Identity: Tapping Social Media to Customize Customer Experience in Banking

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Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the few demoing companies helping financial institutions to better leverage social media, Ping Identity.  
   


Ping Identity provides secure cloud identity management with social media integration.

Kabbage: for SMEs, More Social Media Engagement = More Cash [INTERVIEW]

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Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of my favourite demoing companies, a champion to the small businesses, Kabbage.  
  
Through its intuitive online platform, Kabbage helps small businesses gets access to funds whenever they need it, close to instantly via PayPal.

Cardlytics: Merchant Coupons within Online Banking [INTERVIEW]

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Earlier this week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the top demoing companies awarded with 'best of show', Cardlytics.  
 
The US-based company has a strong value proposition and its transaction-driven marketing solution integrated to the bank's online banking service has a proven impact on usage and revenue generation.

Open Bank & Universal Banking API: Future or Utopia? [INTERVIEW]

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The recent Barcampbank in Paris was very well attended with an energized crowd mainly from Paris but also a few participants from other countries such as the UK or Germany.  Two members of the 'Open Bank Project' team came all the way from Berlin to talk us through their game changing concept of universal banking API to drive transparency in financial services and fight corruption. 
  
I invite you to watch my video with the man who came up with the idea.

Finovate Europe 2012 (Photos, Videos, Crowdsourced Blog Coverage)

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Today, I am participating to my 5th Finovate event and the second in London.  It is always a great feeling: catching up with friends from the industry and discovering some of the most exciting online finance startups in areas such as: online banking, mobile, PFM, online communities, crowdsourcing, digital security, not only in B2C, but also in B2B (small businesses) and wealth.
 
Finovate is always a busy day, and I will do my best to make this one my busiest, most productive, Finovate to date!  I am planning to cover it live here on the Visible Banking blog, on the VB page on facebook and on @Visible_Banking on twitter.
   
So bear with me, come back and check out this article on regular basis today.  And please, don't be shy, join the conversation!

-updated on 24-Feb-2012- 

Societe Generale et l'Ecoute Client sur Twitter en 2012 [INTERVIEW]

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Dans le cadre de notre observatoire twitter dans les services financiers (l'equipe Visible Banking suit plus de 1,700 comptes dans 73 pays), nous suivons une centaine de comptes twitter en France, une dizaine appartenant a diverses entites du groupe Societe Generale.
 
En avril 2011, j'avais interviewe la dynamique equipe du, alors nouveau, compte twitter de la Societe Generale dedie a la relation client, @SG_etvous.
 
La veille du 7eme BarCampBank Paris, j'ai eu le plaisir de faire le point avec l'un des deux responsables du compte.  Je vous invite a visionner ma courte interview sur la strategie twitter 2012, particulierement sur les aspect lies a l'ecoute et au support client.