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Online Retail Banking Services 2008 - interview with Robin Nakamura, SVP eBusiness at First National Bank

I have been invited to be the Chairman of the Online Retail Banking Services 2008 conference in New York.

Confnyc

Interview with Robin Nakamura, SVP eBusiness at First National Bank
It was great to catch up with the excellent Robin Nakamura. I met Robin for the first time in March 2007 at the online_banking_summit_2007 conference where we were both speaking.
Both times, her presentations were best-of-the-show. Congratulations Robin!

Robin is an advocate for customer experience excellence, transparency, and customer advocacy.

 

Related articles on Visible-Banking.com
* Video - Focus on Wells Fargo 2.0
* Video - The 4 kinds of Social Media projects
* Coverage - Online Retail Banking Services 08 (NYC)
* Coverage - Online_Banking_Summit_2007 (Charlotte, NC)
* Coverage - FinovateStartup (San Francisco)

Posted by on May 29, 2008 in Events, International, Interviews, orbs08, Videos, Web 2.0 |

Comments

Thanks Christophe for the video, good work!

Glad to see there are some folks in the industry that get it and carrying the transition from company voice to customer voice. My question is how do the smaller sub-billion dollar banks invest in this sort of movement when they don't have the resources of the big boys?

Thanks again and come by our site if you get a chance!

Brad

Posted by: Brad Garland | May 31, 2008 at 05:55 AM

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