I would like to share with you an article I have just read today: on many occasion, we had to deal with breast cancer in my family. And I am not the only one... But we need to communicate to make things go forward!
This new drug could prove to be very useful and could play an important part in saving hundreds of thousands lives.
Breast cancer in the UK
One in every nine women in the UK will develop breast cancer at some point in her life - more than 41,000 cases are diagnosed each year.
It has become the most common cancer in the UK, and is the leading cause of death for women aged 34 to 54.
Herceptin
All women with early stage breast cancer are to be tested to see if they could benefit from the drug Herceptin, the government has announced.
The drug is currently only licensed for use in women with advanced breast cancer.
But it is also thought to be effective at treating the early stages.
Testing now should mean women in England who could benefit can receive the drug as soon as the licence is extended, probably next year. (...)
UK: Pushy sales pitches "cost firms dearly"
Sales people, the cliche
Sales is a highly interesting topic. Most of the time, when they think about Sales, people think: "pushy, biased, products, intrusion"...
Hard-selling: a costly sales strategy for UK businesses
This morning, I was on my way to the office, on the tube, where I read an article from the Metro: Pushy sales pitches "cost firms dearly".
Aggressive sales tactics and pushy staff are leading to a consumer backlash against British businesses. Please find below an extract of the article:
"AGGRESSIVE sales pitches and pushy staff at callcentres are l;eading to a consumer backlash against British businesses, a study suggested yesterday.
Many companiers face losing money because people experienec "customer service rage", according to the National Consumer Council (NCC).
Top hates include "robotic" call centres, hard-selling marketing, missed appointements and poor after-sales service.
Companies in telecoms, the financial services and utility sectors were named among the worst-performing.
Electrical retailers and garages also came off badly in the survey, title The Stupid Company: How British Businesses Throw away Money by Alienating Customers.
NCC deputy chiez executive Philip Cullum siad: "We're seeing more and more service rage, with infuriated customers punishing companies for hopeless performance.
"The scale of company inaptitude must amount to many billions of pounds of lost profits."
Survey responedents criticised some firms for being "sneaky, dishonest, incompetent and ineffectual".
The study said companies could improve by getting one member of staff to deal with a customer from start to finish, to ensure a personal touch.
(...)"
Networking is a passion for me: I like meeting new people and develop excellent long-term relationships.
2006: a demand for tailored services and excellent customer care
The reason I work as a Sales Manager is for the challenge of developing the best relationships with new clients, or enhance the quality of existing relationships. The secret to be a fantastic Sales person is... to listen first. That is the secret. You understand the needs of your contact, you listen. Then you can explain how you could help him and meet His specific demands. It needs to be taylored.
I believe my clients think about quality, relationship, consulting, help, care, responsiveness.
Posted by Christophe on February 06, 2006 at 09:59 in Business, Comments, Reaction | Permalink | Comments (0) | TrackBack (0)