SEB Responds to my Comments on The Benche + ING Pickuradvisor (August 2007)

Being able to reach out and engage with Senior Executives and Top Managers from all around the world is what makes me carry on spending so much time on Visible Banking. In addition to my regular public speaking engagements, blogging gives me a unique opportunity to show I care and demonstrate my passion and my expertise for social media on daily basis.
 
VB Review ING's pickuradvisor initiative - August 2007
Two years ago the ING Asia Pacific eBusiness team impressed me. I reviewed in details an innovative social media initiative in the life insurance space launched by the bank in India "pickuradvisor.com".

In a nut shell, it was a blog with a light touch of online community features (you could find the short profiles of the advisors) coupled to a basic appointment booking system. It was very innovative for the insurance market in 2007. I shared my concerns on their lack of moderation process (I invite you to check my full review for more information)
 
After just a couple of hours David Garceran Nieuwenburg former Asia Pacific Regional Head at ING Group, now AVP - Asia Head e-Services at Sun Life Financial Asia, left a comment on my post thanking me and promising they would quickly address this issue. Just 48 hours later, I received another comment this time from the Head Marketing at ING Vysya Life Insurance in India to confirm they had already improved their moderation process. Very impressive.
 
Please note that before canning the project last year, ING improved the interface and rolled it out in Hong-Kong in Chinese. David was instrumental in most of the social media experiments launched by ING in 2006 and 2007. David is a great guy. At last I had the chance to spend a couple of days with him at the event I was chairing in Kuala Lumpur in April 2009, 'E-Channel Management for Retail Banking'.

VB Review SEB's the Benche - June 2009
I invite you to read my recent comments on The Benche, the online community for Trade Finance Professionals launched by SEB at the end of 2008.
 










This morning I was delighted to receive a tweet from Lars Millberg, Global Head of Trade Finance at SEB, who found my comments useful. Lars, it is a shame you couldn't participate to Chris Skinner's Financial Services Club event on social media and banking last Tuesday.
I look forward to meeting with you face-to-face soon.
 
An hour later, I received another tweet from Martin Björnström this time with a link to his response "Visible Banking comments The Benche" on The Benche blog.

I welcome the Bench to Twitter and facebook and I look forward to receiving their soon to be released WebSurvey.
 
Lars and Martin, I can't wait to start working together on this high-potential project and helping you to take the Benche to the next level!
 

Related Articles on Visible-Banking.com
* Visible Banking Twitter Watch
* Directory 2.0: Social Media in Banking

Happy Six-Month Anniversary to 'The Benche', SEB's Online Community for Trade Finance Professionals! 1,500 Companies/Members - Visitors from 170 countries

This morning I was plaisantly surprised to receive a news letter from Martin Björnström the new Content Manager at the Benche, the online community for trade finance professionals launched by SEB last year.

Please find below my initial comments to Martin:
* next time, please use whether "Christophe" or Mr Langlois" but not my username on the network, "christophelanglois"
* You have a lot of new ideas, why not asking your members to check your ideas and vote for the best 2 or 3. It would help you focus on the right things and make sure the community needs or wants your enhancements
* Could you please clarify the 1,500 'companies/members'? Does it means you have 1,500 registered members in total? Or many more members from a total of 1,500 different companies? At the end of the day, size matters but the amount of activity from your members is equally important.
* It is a clever move to provide some useful tools to your members such as 'Cargo Track & Trace', in addition to an aggregation of the relevant industry news (Benche News, Trade News and Market Alerts) that you have provided since the launch of the platform

VB Flash Comments
Please find below my Flash review of the Benche after 15mn spent on the plaftorm this afternoon.

Positives
+ the approach of the Benche is pretty unique in the banking industry
+ SEB market 'the Benche' on its own asset: they display a 'the Benche' banner at the top on their "Corporate and Institutions" category page. Please note I covered it already in my Smart Marketing post back in March 2009.
+ I love the 'Ask SEB' section to tap the company expertise in trade finance and give more visibility to its employees.
+ It is a good move to to have a dedicated content manager (I wonder though if Martin's job also include managing the community, urging members to visit the site and contribute... That is critical)
+ I like the new tools you are providing
+ The activity on the Latest Discussion widget on the homepage gives a good impression of the community which seems fairly active and happy to share

Areas to Improve
- no or limited presence on the most popular social media sites
- the community hasn't reached a critical mass of users yet
- the community needs more user-generated-content
- it looks like members don't use the 'Ask SEB' feature: the latest question was asked back in January 2009
- it seems like members are not contributing to the blogs much: according to the stats displayed, there are currently 14 blogs with 50 entries
- the calendar of events looks empty
 
Unleashing the Full Potential of the Benche
I meant to be positive. In fact I am impressed. Given the current tough context, I was expecting SEB to potentially ditch the Benche, a bit like Fortis did four months ago with their visionnary Join2Grow.biz, the first online community for European Entrepreneurs launched back in February 2007. It was a real shame.
  
To the contrary, it looks like SEB still values the potential offered by this ambitious and innovative initiative. They are really trying to make of 'the Benche' a one-stop-shop for Trade professionals. It is not perfect, but I identified quite a few quick wins which would in no time take this initiative to the next level in terms of both member base and activity.
 
Background of the Benche
The purpose of the site is to provide a resource for trade finance professionals that does not exist anywhere else, while also sending the message worldwide that SEB is serious about trade finance. Although it is managing the web site, SEB will take a hands-off approach to content to encourage trade finance professionals everywhere, regardless of who they work for, to contribute and take ‘ownership’.
 
I invite you to check the full interview with Lars Millberg, Global Head of Trade Finance at SEB and the creator of the Benche,

It proves again that the most visible customer facing social media initiatives in the banking industry come from the financial institutions who have at least one Senior Executive who understands social media, sees its full potential, and is keen to experiment.
 
The Key to Social Media Success
I always insist on the fact that the quality of the interface is not important in social media (as long as it provides all the expected basic features) so don't blow all your budget on the interface. And don't spend huge amounts of money promoting your platform. Instead, you must fully leverage the most popular social media sites. If you do it right and if you managed to convince your influencers, they will be delighted to market your initiative on your behalf and for free.
 
Your success lies in your ability to CONVINCE people of the VALUE of your platform. Your success lies in your ability to make it SIMPLE for people to register, visit, contribute and spread the word. Finally, your success lies in your ability to REWARD your members for the time they spend visiting or contributing. Be SMART with MARKETING, promote your initiative on your own assets such as your intranet, your public website, and your secured online banking.
 
List of Online Communities
I invite you to check my directory of social media initiatives in banking and financial services.

 

Interview with Catherine Ossemerct on Fortis' Join2Grow.biz

Related Articles on Visible-Banking.com
* Visible Banking Twitter Watch
* Directory 2.0: Social Media in Banking

People First! Contribute to the first ever global survey fully focused on social networking in banking

I am passionate about social media, and social media is all about people.
 
In Visible Banking, I focus on Web 2.0 because I believe it gives banks an amazing opportunity to engage with their clients and show they care.
 
 
During all my speaking engagements, I always make a point to remind the banks they must be honest, transparent and focus on people first.
Banks must reward you for the time your spend on their platform, and give you a good reason to come back and spread the word.
 
Contribute, promote your favourite social network and further increase your visibility
My goal is to better understand your behaviour and your expectations from a social network provided by a financial institution.
Thanks for spending a few minutes of your precious time to fill the questionnaire, and for spreading the word around you.
 
On regular basis I will publish the most interesting comments on Visible-Banking.com, anonymously. If you accept to be quoted, I will also list your name, your company and promote your blog.
 
It is also a unique opportunity to promote your favourite social network in banking and put it at the forefront of the social media scene.
 
As a social networker, your feedback, your comments and your suggestions are extremely valuable.
 
Social Networks included in the "People First!" initiative
I invite you to contribute to my social media directory in banking.
 
My goal for this page is to become The most comprehensive list of social media initiatives in banking and online finance.









Related articles on Visible-Banking.com
* Banking 2.0: the social media directory
* People First: what are your expectations from social networking in banking?

PRWeek invites Christophe Langlois, Founder of Visible-Banking.com, to speak at "PR, Social Networking And Blogging In Practice" in London

Haymarket Events, the company behind PR Week, invited me to contribute to their event on Social Media, "PR, Social Networking And Blogging In Practice" in London on 27 January 2009.

I am delighted to be part of the excellent line up of speakers from the following companies: AOL People Networks / Bebo, Cadbury, Cafédirect PLC, British Heart Foundation, E.ON, FT.com, Guardian.co.uk, LOCOG, M-Brain, MORE TH>N, Motorola Inc., MySpace, NixonMcInnes, Randomreality.org, The Spectator, Vodafone Group PLC and Visible-Banking.com.

Blogger's "Speak Out" Panel
I have been invited to participate to the Bloggers' "Speak Out" Panel scheduled at 2:20pm.
I will share my experience of blogging with the other speakers:
* Paul Murphy, Development Editor at FT.com
* Pete Hoskin, Deputy Web Editor at The Spectator
* Tom Reynolds, Independent Blogger at Randomreality.org
 
Please find below the topics we will debate.
* Why do bloggers blog? Get into the minds of bloggers to understand their motivations
* Learn how bloggers like to be approached to positively position your company from the outset and establish successful long-term relationships with online users
* Discover how to resonate with the internet-savvy generation to ensure your proactive and reactive blogging strategies positively influence your brand reputation
* Plan your approach: question journalists and bloggers to determine how to best engage with both
 
Book your tickets now.
 
Related articles on Visible-Banking.com
* Banking 2.0: the social media directory
* People First: what are your expectations from social networking in banking?
* Event - Online Financial Services (Athens, November 2008)
* Event - Online Retail Banking Services (NYC, May 2008)
* Event - FinovateStartup2008 (San Francisco, April 2008)

Promote Your New Year's Resolutions on Vancity's Changeeverything - or How to Successfully Engage with your Community, Drive Member Advocacy & Increase your Traffic... for free

If you are not familiar with the award winning online community launched in 2006 by Vancity, Canada's largest Credit Union, I invite you to visit the changeeverything site today.
 
William Azaroff, Director Online Banking & Engagement at Vancity, is the man behind this innovative initiative. He is also a fellow blogger and public speaker.
 
I invite you to watch my video interview with William (NYC, October 2007)
 
Today, let me focus on an excellent marketing initiative on changeeverything: Viva La Resolution! (please check the recent post on William's blog)

Best practice - Buzz / WoM Marketing
This is a great example of how to engage with your community, to urge your members to contribute and promote your platform... for free.

In my opinion, the key to success in social media is to REWARD your members for the time they spend on your platform. It is the best way to drive member advocacy.
 
There are four main ways to reward your community. To give them: Visibility, Exclusive Content, Fun/Entertainment, a Challenge / the opportunity to Win a Contest.
 
With the Viva La Resolution! initiative, the changeeverything team managed to check no less than three boxes to guaranty a success: Visibility, Contest and Fun. Well done.

Please find below more information from their blog.
 
Here's how you enter:
1. Create a New Year's resolution by selecting one of the changes already underway at ChangeEverything.ca, or creating a new one.
2. Blog about your resolution. Write at least three (3) blog posts linked to your change on ChangeEverything.ca between December 5th, 2008 and February 28th 2009.
3. Let us know about it. Make your entry official by tagging each blog post with the keyword "2009resolution" (without the quotes). Here's how you tag a post. This is really important otherwise we will not be able to find your entry.
 
Their goal is to grow their member base, increase the visibility & the reputation of their platform, drive the volume & quality of their content.
 
Adoption
- invite your friends to comment on your progress on ChangeEverything.ca
- post your entry on your Facebook page so that your friends see it and know to come and check it out. Be sure to ask them to comment on your entry at ChangeEverything
- link to your resolution on ChangeEverything.ca from your external blog
 
Marketing
- ask a mentor or expert for help, and write about their advice.
- find blogs and web sites that deal with your resolution's subject, and post on them asking for help.
- find a way to make news about your resolution – in a community newspaper, on a talk radio show or the CBC national news.
 
Content
- video and pictures on the changeeverything site.
- find other ChangeEverything.ca members who are working on the same change, and comment on their blog posts. Get a conversation going.
- add photos to your blog posts.
  
Related articles on Visible-Banking.com
* Banking 2.0: the social media directory
* People First: what are your expectations from social networking in banking?
* Interview with William Azaroff, Director Online Banking and Engagement at Vancity

The Visible Banking Page on Facebook: New Fans (41 - 50) & Recent Activity

The Visible Banking Page on Facebook
There wasn't much activity from me this week.
I have been busy finalizing my presentation for the Retail Banking Innovations event which will take place in Singapore in 10 days.

Nevertheless, I am delighted to confirm that the number of fans keeps increasing consistently. The page now counts 89 fans.

I believe the success of any Social Media initiative is linked with your ability to engage with your community and urge them to contribute.
It is critical to REWARD your members, your fans. Rewarding could mean many things such as producing exclusive content, or giving visibiliy / exposure to your contributors. I intend to do both on the Visible Banking Page.

Please find below the names and a short description of my Fans number 41 to 50 (sorted by chronological order):
41. Maria Cabezas: I am not connected to Maria on Facebook yet, and it looks like we don't have friends in common. Maria, I invite you to send me an email to confirm your linkedin profile and your employer.
 
42. Toby Horry: same with Toby. I only found one Toby Horry on Linkedin, Planning Director at Dare in London. Toby, is that you?

43. Yonni Harif, Marketing Manager at WorkLight (USA): I shot a video interview with Yonni at FinovateStartup in April 2008. I invite you to check Yonni's twitter and visit WorkLight's Secure Entreprise2.0 blog.

44. Guillaume Thevenot, Business Development Manager - Hospitality at Amadeus UK & Ireland (UK): Guillaume is one of my best friends. I invite you to visit his industry leading blog on hotels and the hospitality industry, Hotel-Blogs.com.

45. Jesus Perez Sanchez (Spain): Jesus is connected to Fernando Egido Egaña from Caja Navarra.

46. Julien Fursat, Consultant Internet at CSA Consulting (France): Julien is responsible for the e-Banking offering at CSA Consulting. We have never met (yet), but we went to the same university. I invite you to check Julien's blog. Please note that both his Linkedin profile and his blog are in French...

47. Pol Navarro, Senior Director, Head of Innovation and Distribution Channels at Banco Sabadell (Spain): I met Pol a few times already in the UK and in Spain. Pol is one of the very few Champions for Social Media in the banking industry. He already has an impressive track record at Banco Sabadell.
Pol was one of the key speakers at EFMA's Online Financial Services 2007 in Barcelona last year. I invite you to check Pol's twitter.

48. Marc Oppenheim, Senior VP- Head of Retail Banking at LCL (France): Marc, je suis ravi de vous compter parmi les fans de Visible Banking. Vos commentaires sont les bienvenus.

49. Ludovic Philippo, Operations Manager at Expedia France (France): I invite you to visit Ludovic's "Net Promoter Score" blog. Prior to his role at Expedia, Ludovic worked 5 years in the banking industry. Ludovic worked for Marc who endorsed his job at LCL.

50. Aden Davies, Innovation Technician at HSBC (UK): Aden works in the Innovation team at HSBC, and I assume he works for Darren Armitage. I invite you to check Aden's bookmarks on Delicious.

Posted items
I posted 17 items so far. please find below the latest 3 items:
* Wells Fargo Hitches Its Wagon to Social Media
* Strands Blog: Strands to power BBVA's Personal Finance tool for its 4.1 million online users
* DB Research - Banking, Financial Markets and Regulation

Don't hesitate to leave a comment or post any relevant items.
 
Reviews
There is still no review. Could you please take a few minutes to review my Facebook Page?

Discussion Board
I invite you to share your views on Facebook, and contribute to the first three topics:
* Business Networking: Is Facebook really threatening up Linkedin? (3 posts)
* How important is it for a bank to be on Facebook? (7 posts)
* What would you like to find on the Visible Banking page? (1 post)

Two new responses to the Facebook question. Thanks Antonio and Aden for your contribution!
Don't hesitate to contribute to the discussion board, and post your own topics.

Video challenge: 10 "good" reasons not to embrace social media!
I invite you to read my recent post entitled "Banking 2.0: 10 "good" reasons not to embrace social media".
I listed the 10 reasons I hear the most frequently against social media in the banking industry.

My goal is to convince my peers that banks must embrace social media and web 2.0 now.
I created this post to start a discussion. An interactive online discussion.
Please don't hesitate to leave a comment and add a new reason to the list: challenge me! I will post a video response for every single additional reason.
 
Related articles on Visible-Banking.com
* Banking 2.0: 10 "good" reasons not to embrace social media
* Launch of the Visible Banking Page on Facebook
* Video - the 4 kinds of Social Media projects

The Visible Banking Page on Facebook: New Fans (31 - 40) & Recent Activity

The Visible Banking Page on Facebook
I am delighted to see such a promising take off of the number of fans. The page now counts 70 fans.

I believe the success of any Social Media initiative is linked with your ability to engage with your community and urge them to contribute.
It is critical to REWARD your members, your fans. Rewarding could mean many things such as producing exclusive content, or giving visibiliy / exposure to your contributors. I intend to do both on the Visible Banking Page.

Please find below the names and a short description of my Fans number 31 to 40 (sorted by chronological order):
31. Vikash Shah, Management - Development Program at Flagstar Bank (USA): please check Vikash's Kiva profile. Congrats for your 47 loans!

32. Stephanie Rogers, Senior Director, Contact Planning at PARTNERS+Simons (USA): please check Stephanie's "CultureJunkie" blog.

33. Thirugnanasambandan Singaravelan, Managing Consultant at IBM Global Business Services (Singapore): 18 answers in Linkedin, member of "Bankers Alliance for the Mobile Arena" (BAMA) created by a fellow blogger, Brandon McGee. Thirugnanasambandan contributed to the topic on Facebook on the discussion board. I invite you to check Tevan's webiste.
I look forward to catching up with Thirugnanasambandan when I am in Singapore for Retail Banking Innovations in early October.

34. Benjamin Davies, Innovation Architect at Lloyds TSB (UK): I work with Benjamin. Great guy.

35. Ben Knieff, Director, Strategic Research and Development at Fidelity National Information Services (USA): Ben has been very active on Linkedin with 28 answers. Ben is a member of the "Payment and Fraud Professionals" Group on Linkedin. I like the term "Fraud professionals". :) I used to be one myself hen I was International Sales Manager for Accuity, a leading Payment and AML solution provider.

36. Jatin Dewan, Requirements Manager at Citibank (USA): Citibank provides one of the most successful online banking services in the US. Jatin went to the National University of Singapore.

37. George Pasley, E-Commerce Developer at First Federal (USA): I invite you to check George's "Banking Kismet" blog, and his twitter account.

38. Victor Martin Garcia, Co-Founder at moneytrackin.com (Spain)

39. Pieter Lambrechts, Account Director at Boondoggle (Belgium): Pieter lives near the gorgeous city of Gent.
 
40. Fernando Egido Egaña, Innovation Manager. CEO Assistance Office at Caja Navarra (Spain): I invite you to check Fernando's blog, and Caja Navarra's presentation "Civic Banking: Pioneers in Banking 2.0" (source: www.slideshare.net)

Posted items
I posted 17 items so far. please find below the latest 3 items:
* Wells Fargo Hitches Its Wagon to Social Media
* Strands Blog: Strands to power BBVA's Personal Finance tool for its 4.1 million online users
* DB Research - Banking, Financial Markets and Regulation

Don't hesitate to leave a comment or post any relevant items.
 
Reviews
There is still no review. Could you please take a few minutes to review my Facebook Page?

Discussion Board
I invite you to share your views on Facebook, and contribute to the first three topics:
* Business Networking: Is Facebook really threatening up Linkedin? (3 posts)
* How important is it for a bank to be on Facebook? (5 posts)
* What would you like to find on the Visible Banking page? (1 post)

No activity this week. Don't hesitate to contribute to the discussion board, and post your own topics!

Video challenge: 10 "good" reasons not to embrace social media!
I invite you to read my recent post entitled "Banking 2.0: 10 "good" reasons not to embrace social media".
I listed the 10 reasons I hear the most frequently against social media in the banking industry.

My goal is to convince my peers that banks must embrace social media and web 2.0 now.
I created this post to start a discussion. An interactive online discussion.
Please don't hesitate to leave a comment and add a new reason to the list: challenge me! I will post a video response for every single additional reason.
 
Related articles on Visible-Banking.com
* Banking 2.0: 10 "good" reasons not to embrace social media
* Launch of the Visible Banking Page on Facebook
* Video - the 4 kinds of Social Media projects

Banking 2.0: no clear ROI

First, I invite you to read my post entitled "Banking 2.0: 10 "good" reasons not to embrace social media".
I listed the 10 reasons I hear the most frequently against social media in the banking industry.

My goal is to convince my peers that banks must embrace social media and web 2.0 now.

It gives us a unique opportunity to connect not only with our clients, but the whole market. It gives us the opportunity to show we listen and we care. It will help us drive customer advocacy.

I will publish a video response for every single reason I listed. Please find below my response to the reason around the ROI for social media projects.
 
No clear ROI

Contribute... and challenge me!
What do you think a my video (content, format)?
I created the initial post to start a discussion. An interactive online discussion.
Please don't hesitate to leave a comment and add a new reason to the list: challenge me! I will post a video response for every single additional reason.

Related articles on Visible-Banking.com
* 10 "good" reasons not to embrace social media
* Video - The 4 kinds of social media projects
* Christophe Langlois, Founder of Visible-Banking.com

Banking 2.0: User Generated Content (UGC) is too risky

First, I invite you to read my post entitled "Banking 2.0: 10 "good" reasons not to embrace social media".
I listed the 10 reasons I hear the most frequently against social media in the banking industry.

My goal is to convince my peers that banks must embrace social media and web 2.0 now.

It gives us a unique opportunity to connect not only with our clients, but the whole market. It gives us the opportunity to show we listen and we care. It will help us drive customer advocacy.

I will publish a video response for every single reason I listed. Please find below my response to my all time favourite reason "UGC is too risky".

Social Media, UGC... It is too risky!

 

Contribute... and challenge me!
What do you think a my video (content, format)?
I created the initial post to start a discussion. An interactive online discussion.
Please don't hesitate to leave a comment and add a new reason to the list: challenge me! I will post a video response for every single additional reason.

Related articles on Visible-Banking.com
* 10 "good" reasons not to embrace social media
* Video - The 4 kinds of social media projects
* Christophe Langlois, Founder of Visible-Banking.com

The Visible Banking Page on Facebook: New Fans (21 - 30) & Recent Activity

The Visible Banking Page on Facebook
I am delighted to see such a promising take off of the number of fans. Twenty days after the soft launch, the page now counts 58 fans.

I believe the success of any Social Media initiative is linked with your ability to engage with your community and urge them to contribute.
It is critical to REWARD your members, your fans. Rewarding could mean many things such as producing exclusive content, or giving visibiliy / exposure to your contributors. I intend to do both on the Visible Banking Page.

Please find below the names and a short description of my Fans number 21 to 30 (sorted by chronological order):
21. Joris Huijbregts, Senior interaction designer at Info.nl (Netherlands): Joris mentioned on his profile that he is currently "working on a project for a major bank in the Netherlands..." I invite you to check Joris' blog.

22. Aliza Mor, Conference Producer at Marcus Evans (USA): I met Aliza at Online Retail Banking Services 2008 in May in New York. I was invited not only to speak but also to the chairman of the two-day conference. Following the success of the event, Aliza invited me to participate to another event in Miami, but I couldn't make it. I believe Aliza is now working on Marcus Evans' Innovative Payment Strategies event.

23. Iciar Martín, E-business Manager at BBVA (Spain): Iciar is working on new digital business models for BBVA. He is a member of the "Centro de Innovación BBVA" group on Linkedin

24. Jean-Christophe Capelli, Co-Founder at FriendsClear (France): I first met Jean-Christophe a few days before the first ever Finovate in New York. We had dinner in Manhattan. Jean-Christophe is passionate about social lending, and he recently co-founded FriendsClear. I invite you to check JC's blog in French.

25. Andy Berlind, Sponsorship Consultant at Wells Fargo (USA): Andy works for the innovative US bank Wells Fargo. I invite you to check my video on Wells Fargo 2.0. No wonder Andy is connected to his colleagues Tim Collins and Ed Terpening.

26. Sally Herrington, Vice President e-Business at GTE Federal Credit Union (USA): Sally is actively involved in online banking and personal finance management projects.

27. Tuomas Toivonen, Co-Founder at Scred (Finland): Scred is a "peer-to-peer financial service". I invite you to check Tuomas' blog.

28. Panos Kontopoulos, Business Unit Manager at paperplane (Greece): I invite you to check Panos' blog in Greek, "Mental block".
 
29. Denis Vacher, new means of payment at Orange (France): Denis worked at Cedicam for 11 years. He surely worked with one of my friend, Christian F-E. I invite you to check Denis' blog.

30. Eric Di Benedetto, Angel Investor at Active Starts (USA): Eric has invested in many innovative companies such as Lending Club and ClairMail.
 
Posted items
I posted 12 items so far. please find below the latest 3 items:
* Finextra: Pre-paid outfit Mint targets Facebook gamers
* Fiserv MyMoney Banking Application Built on Facebook Platform WinsThe Banker Technology Awards 2008
* Media Hunter: Social Media Success Stories: Bryan Inch, RaboPlus

Don't hesitate to leave a comment.
 
Reviews
There is still no review. Could you please take a few minutes to review my Facebook Page?

Discussion Board
I invite you to share your views on Facebook, and contribute to the first three topics:
* Business Networking: Is Facebook really threatening up Linkedin? (3 posts)
* How important is it for a bank to be on Facebook? (5 posts)
* What would you like to find on the Visible Banking page? (1 post)

Thanks to Aden for his contribution to the Facebook vs Linkedin discussion!

Video challenge: 10 "good" reasons not to embrace social media!
I invite you to read my recent post entitled "Banking 2.0: 10 "good" reasons not to embrace social media".
I listed the 10 reasons I hear the most frequently against social media in the banking industry.

My goal is to convince my peers that banks must embrace social media and web 2.0 now.
I created this post to start a discussion. An interactive online discussion.
Please don't hesitate to leave a comment and add a new reason to the list: challenge me! I will post a video response for every single additional reason.
 
Related articles on Visible-Banking.com
* Banking 2.0: 10 "good" reasons not to embrace social media
* Launch of the Visible Banking Page on Facebook
* Video - the 4 kinds of Social Media projects