Visible Banking News #15

On regular basis (ideally weekly), I will post a list of key news on web 2.0 & Banking.
As usual, please do not hesitate to get back to me with you comments!

NEWS - 23 July to 29 July 2007

ADS
* Bank of America Advertising NSF/Overdraft Protection at TechCrunch - 28 July 07
* LifeLock Buys Full Page in Wall Street Journal - 26 July 07
* Citibank Goes Mobile in National Print Advertising - 23 July 07

AWARDS
* IMRG launches go green, go online campaign - 27 July 07

BLOGGING
* 14 Must-Have Online Banking Features - 11 June 07

CUSTOMER EXPERIENCE
* Genderation gaps | the enjoyability factor - 23 July 07
* Customer inertia is not a retention strategy - 23 July 07
* Why online banking has stalled: Annoying, confusing, frustrating Web design - 11 July 07

EVENTS
* The BarCampBank Takeaways - 25 July 07

FRAUD
* The Argument for Biometrics - 24 July 07
* The Growing Problem of Online Fraud - 26 June 07

INTERNATIONAL
* Internet banking: carrots for Aussies, stick for Kiwis - 16 July 07

LAUNCHES
* Doral to launch Internet bank - 27 July 07
* Capital One Signs Yahoo Sponsorship Deal - 27 July 07
* AOL Relaunches Its Personal Finance Site - 26 July 07
* Wesabe, Billeo Add Image Capture: Is it the Next Must-Have Online Banking Feature? - 25 July 07

MARKETING
* Key Bank Gives Away iPod nanos for Free Checking Accounts - 24 July 07

MOBILE BANKING
* Banking on your phone to do much more than make calls? Now it can - 29 June 07
* Wells Fargo Pushes Mobile Banking on Logout Page - 25 July 07
* Mobile banking in America creates a big debate - 25 July 07
* Wells Fargo launches mobile banking service - 24 July 07

NEWS
* A&L's H1 boosted by Web banking and Internet sales - 27 July 07
* Moneysupermarket slides in market debut - 26 July 07

PERSONAL FINANCE
* Wesabe makes the web into a banking platform - 27 July 07
* Wesabe release simple tool that works for any Bank or CU - 25 July 07
* One more thing…. Browser Snapshot and file attachments - 25 July 07
* The Wesabe Firefox Uploader - 25 July 07

REPORTS
* Analyst: online banking could save 17m trees each year - 25 July 07
* Deutsche Bank Research on the state of p2p lending services - 24 July 07
* “Understanding the Decline and Demise of the Banking Industry” - 23 July 07

SECOND LIFE
* If You Advertise in Second Life, Does Anyone Care? - 25 July 07

SOCIAL LENDING
* Prosper secondary market - 27 July 07
* Third mystery Prosper competitor project emerges - 26 July 07
* Globefunder raises 1.5 Mio. in VC - 25 July 07
* Prosper referral program - 24 July 07
* How does Prosper make money? - 23 July 07
* Prosper referral deadline nears - 23 July 07

SOCIAL NETWORKING
* The big ban on employees accessing Facebook - 28 July 07
* Join2Grow - Phase 2 - 24 July 07
* Beyond social networks | whats the near term destination? - 24 July 07
* Online networking taken over from 'real life' - 22 July 07

VENDORS
* Bank of the West Selects RSA for Strengthened Online Consumer Protection - 25 July 07

WEB 2.0
* Why Banks Aren't Capitalizing On Web 2.0 - 26 July 07
* Not All Banks Reaping Web 2.0’s Potential - 11 July 07

Comments

[Tom]

Thanks. As always, you provide a great service with this list.

[Christophe]

Thanks for your kind words Tom.

I do my best to change the banking industry perception of web 2.0: nowadays people want to express themselves, and they expect their financial partners to listen to them.

We need to see the web 2.0 features (such as podcasts, rss feeds, blogging & social networking platforms) as an excellent opportunity to meet our new client expectations.

User-generated content is only a threat if you don't respond to an angry customer... And why would you do that? It is a great OPPORTUNITY to:
* Show you care,
* Win a customer back, and
* Communicate a positive image to all your customers!